​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​business process redesign - statewide review


​​Join Us for Business Process Redesign Workshops

The Luma project team held Business Process Redesign sessions from November 2019 to January 2020. These sessions brought together 280 state experts representing 48 agencies to discuss what the current state processes are and why. That information was compared with industry best practices to create a map of the processes that will be used during system configuration for Luma. The Luma project team has released these process maps for a statewide review!​


Don’t miss out on the opportunity to be an active participant in the design of your agency's day-to-day business operations within the Luma system.​

WHAT: This is an opportunity for all state employees to review future state business processes that will be utilized when creating the Luma system. As we modernize with Luma, some business processes will change and we need to identify any gaps in the process maps that would prevent your agency from accomplishing business operations in the new system. We will not be walking through the process maps at the workshops. Each workshop will be directed by audience feedback or questions. Please review process maps prior to attending and come with questions and feedback. 

WHEN: State Employees can select one of the following workshops:
  • February 18, 9:00 AM - 11:00 AM or 1:00 PM - 3:00 PM; or
  • February 19, 9:00 AM - 11:00 AM or 1:00 PM - 3:00 PM 

WHERE: Joe R. Williams Building, 4th Floor - Payette Room or by Webex (To receive Webex information, please RSVP below)​ 

WHO: All employees of the State are welcome to attend. Employees working in the areas of Budget, Finance, Procurement, Human Capital Management, and Payroll are encouraged to review the business processes and provide feedback.

FEEDBACK DEADLINE: February 26, 2020 - 5:00 PM. Please send feedback to luma@sco.idaho.gov and our team will respond in a timely manner.​

Click the following links to access the respective process maps for your review.

​​Download the file and navigate to specific process maps through the Table of Contents or bookmarks. 




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​PLEASE KEEP IN MIND: Business processes are similar to a roadmap, telling the Luma system the successful path to get from a process starting point to the destination. The roadmap shows all of the tasks necessary to get from point A to point B but does not dictate HOW those tasks can be accomplished. We are all eager to see how the Luma system will support the State's business activities. The software system has robust configuration capabilities that provide options to select the best fit for statewide needs. Communications around how the system operates will be developed and delivered in conjunction with the configuration of the Luma system.

How to Read and Review a Process Map



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Consider the following Guiding Principles as you review the process maps:​




​​A Statewide Effort

Luma is a statewide modernization effort. Thank you to everyone who participated in the business process redesign sessions held from November 2019 to January 2020! 


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