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Help Desk Support - State Controller's Office

Password Reset Requests
E-mail: scohelpdesk@sco.idaho.gov

Board of Examiners
For pre-authorization of surplus property declarations, or for comments or questions about policies, contact brdexam@sco.idaho.gov. You may also telephone the secretary of the Board of Examiners at the State Controller's Office, (208) 334-3100 or fax to (208) 334-2671.

Division of Statewide Payroll
Supports: Employee Self-Service, Online W-2, IPOPS, I-TIME, Online Reporting (Payroll Reports), and Online Pay Stubs. Our normal support hours are 8:00 a.m. to 5:00 p.m. MST Monday through Friday (excluding state holidays). If we receive a request outside of normal support hours, it will be processed on the next business day.

E-mail: dsphelpdesk@sco.idaho.gov
Customer Support: (208) 334-2394

Division of Statewide Accounting
STARS, FAS, 1099s, Purchasing, Cash Receipts, Budgetary, Vendor Remittance, P-Card, Travel Express, Payment Services, Online Reporting (Accounting Reports), Web Vendor Maintenance, and Web Remittance Advice. Our normal support hours are 7:30 a.m. to 4:30 p.m. MST Monday through Friday (excluding state holidays). If we receive a request outside of normal support hours, it will be processed on the next business day.

E-mail: dsahelpline@sco.idaho.gov
Customer Support: (208) 332-8827
For assistance with the GAAP Closing Packages please E-mail: cafr@sco.idaho.gov

Division of Computer Services
Help desk and operational support services are available Monday 6:00 a.m. through Saturday 7:00 a.m. Additional weekend services for, On-Call, or On-site Overtime support is available. For cost information and scheduling of weekend services, contact Operations Bureau Chief.

E-mail: scohelpdesk@sco.idaho.gov

User Manuals and Documentation

Division of Statewide Accounting

Division of Statewide Payroll
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Page last updated on 03/21/2017 07:27:12 AM