Registration. 2

Password Complexity. 4

Expired Password. 5

Forgot your Password or Unlock your Account. 6

Basic Sign-in Instructions. 10

Self Guided Video Training 

Registration

·         Access the SCO Enterprise Dashboard from the new Sign-In page, accessible from the SIGN IN button on the SCO website.

·         First time access to the SCO Enterprise Dashboard will require registration.

1.     Select the New User? Register here. link.

2.    Fill out the registration form using your current SCO Web Application logon credentials and select the Proceed with registration (this is the username and password used to access I-Time): **If you ARE a State of Idaho employee, but do not have SCO Web Application logon credentials, see below**

3.    On the next screen, you will be issued your State Employment Identification number, or StateID.  This ID number will stay with you through the entirety of your State of Idaho employment, no matter which agency you work for, or if you leave and come back to State employment.  It also will act as your Username to the SCO Enterprise Dashboard.

a.     Select continue at the confirmation screen displaying the State ID you have been issued.

-        An email confirmation will also be sent to your primary email address (the email address registered in the Employee Self Service application)

-        Note:  If you forget the State ID, you can repeat the first-time registration process up to this point to see it again

4.    Review the password complexity requirements and continue on to Set your password.  Note that password complexity has increased to Fourteen (14) characters or more.

a.    Enter and verify a password that meets all of the previously-listed requirements, and Proceed with registration

b.   Click the link to return to the sign-in page once password has been set successfully

Password Complexity

·         Minimum length should be at least Fourteen (14) characters​

·         Must contain at least 1 upper case character​

·         Must contain at least 1 number

·         Must contain at least 1 lower case character

·         Must not be a palindrome

·         Must not contain any character more than 4 times consecutively

·         Must not have 5 consecutive character(s) from username

·         Must not contain restricted patterns or be the same as previous 24 passwords

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Additionally:

·         Will expire every Sixty (60) days and require change during next Sign-in

·         Account Lockout occurs after Three (3) invalid sign-in attempts and lasts for 2 hours

**Some State of Idaho employees are not presently using I-TIME, and therefore do not have the ability to complete this registration until a few additional steps are completed**

1. Ensure that your State of Idaho employment/HR record in the SCO IPOPS system has your present State-issued email address.  https://www.sco.idaho.gov/LivePages/Employee%20Information,%20Address%20-%20IPOPS%20Personnel%20Actions.aspx
2. Send an email from your State-issued email address to servicedesk@sco.idaho.gov requesting an SCO Web Applications password reset.
3. You will then be able to follow this registration process.
   

Expired Password

Once 60 days has been reached without a password change, the system will automatically redirect you to change the password when logging on

1.     Enter and verify a password that meets all of the previously-listed requirements, and click Proceed with registration

2.    Click the link to return to the sign-in page once password has been set successfully

Forgot your Password or Unlock your Account

State employees have the ability to Reset their Password AND Unlock their Enterprise Dashboard accounts using email confirmation authentication.
**Please contact the SCO ServiceDesk for direct assistance with this process if needed.

1.     Select the Forgot your Password? Link.

2.    A new window/tab opens to the ADSelfService Plus page. Select "Reset Password" or "Unlock Account" depending on what you need.

3.     

o   Enter your State ID number in the Username field (assigned when you registered)

o   Make sure the domain of IDAHOIDP is listed.

o   Type the CAPTCHA characters shown in the box, and select continue.

4.    Select the Email Verification choice and Continue. (Duo Security presently only shows for some employees)

5.    Select the Email Address you would like the verification code to be sent to.  You may select either your Primary Email address or your Alternate Email addresse from your State Employment record.

6.    An email will arrive to the selected email address from noreply@sco.idaho.gov.  Copy the code noted by the red arrow below.

-        ***If you receive this email WITHOUT having requested any password reset or account unlock, please notify servicedesk@sco.idaho.gov

7.    Paste or type the code into the field provided and press Continue.

8.    If you are Resetting your Password, enter and repeat the new passwords.  You are shown visual feedback of your passwords complexity.  Once all complexity requirements show green checkmarks, select Reset Password.

9.    If successful, you will receive visual confirmation and email confirmation.

-        ***If you receive this email WITHOUT having requested any password reset or account unlock, please notify servicedesk@sco.idaho.gov

10.  Close browser tab and continue with sign-in.  Back to home link will only return you to the Account Self Service page.

Basic Sign-in Instructions

Enter StateID and password in the SCO Enterprise Dashboard sign-in page.  Select Sign in button.

Employees will then be prompted for a second factor of authentication using DUO Multi-Factor Authentication.

Read DUO Authentication Guide​​