SCO Enterprise Dashboard
Basic Sign-In Instructions
Enter StateID and password in the SCO Enterprise Dashboard sign-in page. Select Sign in button.
Forgot your Password or Unlock your Account
State employees have the ability to Reset their Password AND Unlock their Enterprise Dashboard accounts using email confirmation authentication.
**Please contact the SCO ServiceDesk for direct assistance with this process if needed.
1. Select the Forgot your Password? Link.
2. A new window/tab opens to the Account Self Service page. The Forgot your Password? Section is open by default. Select the Account locked out? Section if that is what you are attempting.
3. Fill out the Forgot your password? form:
o Enter your State ID number in the Username field (assigned when you registered)
o Make sure the domain of IDAHOIDP is listed.
o Type the CAPTCHA characters shown in the box, and select continue.
4. Select the Email Verification choice and Continue. (Duo Security presently only shows for some employees)
5. Select the Email Address you would like the verification code to be sent to. You may select either your Primary Email address or your Alternate Email addresse from your State Employment record.
6. An email will arrive to the selected email address from noreply@sco.idaho.gov. Copy the code noted by the red arrow below.
- ***If you receive this email WITHOUT having requested any password reset or account unlock, please notify servicedesk@sco.idaho.gov
7. Paste or type the code into the field provided and press Continue.
8. If you are Resetting your Password, enter and repeat the new passwords. You are shown visual feedback of your passwords complexity. Once all complexity requirements show green checkmarks, select Reset Password.
9. If successful, you will receive visual confirmation and email confirmation.
- ***If you receive this email WITHOUT having requested any password reset or account unlock, please notify servicedesk@sco.idaho.gov
10. Close browser tab and continue with sign-in. Back to home link will only return you to the Account Self Service page.
Expired Password
Once 60 days has been reached without a password change, the system will automatically redirect you to change the password when logging on
1. Enter and verify a password that meets all of the previously-listed requirements, and click Proceed with registration
2. Click the link to return to the sign-in page once password has been set successfully
Password Complexity
· Must contain a minimum of Fourteen (14) characters
· Case-sensitive
· Cannot contain more than Two (2) consecutive characters from your State ID or your First or Last name.
· Must contain at least 3 of these 4 items:
o Upper case letters
o Lower case letters
o Numbers
o Special characters
Allowed special characters:
~!@#$%^&*_-+=’|\(){}:;”’<>,.?/
· Will expire every Sixty (60) days and require change during next Sign-in
· Cannot reuse any of the last Twenty-Four (24) changes.
· Account Lockout occurs after Three (3) invalid sign-in attempts.
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Mainframe (CESN or DSYS) Password Reset Procedures

For users of STARS and Payroll Online Inquiry:
Initial user name and password are emailed via Secure Email to each user directly once the user's security request has been fulfilled. Multiple credentials are often required to these systems, and are denoted as: CESN username and password, STARS Operator ID and password, and Employee Information System (NATP) Security Code.
CESN username and password: (used for the initial sign-in to the terminal session)
User names are 6-8 characters and are not case sensitive.
Password Requirements:
- Passwords must be 8 characters and contain at least one alpha and one numeric character.
- No alpha or numeric characters can be repeated in succession.
- Passwords cannot contain the User ID.
- Passwords cannot contain part of the users first or last name.
- Passwords will expire every 90 days. A warning message will be displayed fifteen (15) days prior to the expiration date.
- Users are required to change the generated password the first time signing in.
SCO recommends setting a calendar reminder every 80 days to sign in to the SCO mainframe and update the password. Following this practice will prevent any kind of suspension to the account. For questions, please contact the SCO Security Request team at accessrequest@sco.idaho.gov
STARS (DSYS) Operator ID and password:
Operator IDs are 3 characters and are not case sensitive.Password Requirements:
- Passwords must be 3 characters.
- Passwords can contain alpha and numeric characters.
- Passwords will expire every 180 days. A warning message will be displayed fourteen(14) days prior to the expiration date.
- Users are encouraged to change the generated password after signing in for the first time and to follow best practice policies for creating and maintaining passwords.
Employee Information System (NATP) Security Code:
Security Codes are 4 characters and are not case sensitive.
If the security code is not working or forgotten, please contact the Payroll Helpdesk at servicedesk@sco.idaho.gov
Expired Password
If your password has expired:
- Enter your Userid and 'old' password
- In the 'New Password' field enter a new password and press Enter.
- The system will then ask to confirm the new password. Re-enter the new password again in the 'New Password' field.
Forgot Password
If you do not remember your password or are 'locked out':
- Contact the Security Administrator at your agency, or e-mail us at servicedesk@sco.idaho.gov
Mainframe password reset requests must come from your primary or secondary e-mail address.
Please include one of the following messages depending on which password needs reset (Mainframe password reset request only):
- I need my CESN password reset. My Userid is ...
- I need my DSYS password reset. My Operator ID is...