Possible Duplicate Invoice Message​

​If you enter an invoice that has the same Invoice Number as one you have previously entered, Payment Services will display a Possible Duplicate Invoice message. It is not an error. It simply means that you may have inadvertently entered a duplicate invoice number. You can use the same invoice number if needed.

Figure 1 - Message for a Possible Duplicate Invoice

Possible Duplicate Invoice message 

1. Click the Possible Duplicate Invoice message to display a display of the duplicate invoice information.

Figure 2 - Duplicate Invoice

the fields of a Possible Duplicate Invoice displayed
 

2. Once you have verified that you are not adding an invoice you have already entered, click New Invoice at the bottom of the web page, re-enter the invoice number, and then click Save & Continue.