Vendors and Vendor Tables: Solving Common Problems
This document covers the following common problems:
You may encounter an error message during data entry that
reads, “Vendor is not active”. Follow
these steps to check the status of the vendor (you do not have to exit your
batch to check the status):
Press HOME, then SHIFT+TAB to place the cursor
in the INTERRUPT field (located in the bottom right corner of the screen).
Type 21 in the INTERRUPT field and press ENTER.
This will open the Vendor Edit Table (S021).
in the FUNCTION field and type in the Vendor Number and press ENTER.
Check the VEND STATUS field. In the example of
an error, the value could be:
5. When finished checking the status, press F4 to return from the interrupt.
VERSION 3.1 STARS--VENDOR EDIT TABLE
FUNCTION: R (A=ADD, C=CHANGE, D=DELETE,
VENDOR NUMBER: 0400000000 00
DMI: VENDOR AGY: 000 AUTHENTICATION IND:
VEND TYPE: C VEND STATUS: 2 CHG AGY: 290 W-9 AGY: 230 1099 NAME/ADDR:
SORT SEQUENCE: BADBADFORM SS EIN NUMBER: 0100000000 00 1099 INDICATOR: N
Contact the vendor and request that they submit an IRS Form
W9 to your office. Retain the W-9 in
your office and submit the vendor information using the Web Vendor Maintenance
application on the SCO Web site.
Refer to the Electron Funds Transfer (EFT) documentation.
If the vendor is changing addresses, submit the corrections
using the Web Vendor Maintenance application on the SCO Web site. Corrections of minor errors or typos can be
sent to the firstname.lastname@example.org.
Employees must first be added to EIS. Please contact your
payroll specialist to add new employees. New employee information may take a
few days to be interfaced to STARS. After the employee is active on EIS, STARS
will automatically receive the information in a nightly file download from EIS.
When your agency terminates an employee on the EIS State Payroll system, STARS automatically inactivates the employee on the Vendor Edit Table. If you need to process a final travel reimbursement to the employee, please contact the DSA helpline at email@example.com for temporary re-activation.